Each piece of Forge Kitchenware leaves the workshop in the best condition, but should you wish to return anything, we are happy to refund or exchange for a standard product provided it is returned to us in perfect, unused condition - in its original packaging and within 30 days.
If an item is return because you have changed your mind only the cost of the item will be refunded - not the original postage.
Please make sure that you look at your order on arrival and are happy with your products before disposing of its packaging.
Please contact us on 07947 184016 or firstname.lastname@example.org to discuss the best way to return your item.
If an item is damaged in transit, faulty or incorrect we will cover the costs of its return.
Otherwise, products must be returned at your own cost. Please also ensure that any package you send is insured to the value of its contents as we cannot take responsibility for any items that are lost or damaged in the post.
All return items should be sent to: The Forge, South Harp Farm Yard, Over Stratton, Somerset, TA13 5LB
When we have received your returned item, we will arrange your exchange or refund.
[ *None of the above affects your statutory rights if goods are 'faulty or not as described'. For your rights of cancellation under the Consumer Protection Distance Selling Regulations, please see our full Terms and Conditions]