OUR GUARANTEE

OUR COOKWARE GUARANTEE

NO CHEMICAL COATINGS | NO BREAKABLE PARTS

Our heritage cookware is designed and made to last a lifetime - or even two - so we are confident to give a guarantee on any of our pans , skillets or casserole dishes.

If a is defective in any way we will replace or repair it - for free.

As long as the fault is ours and has come from an issue occurring in The Forge we will endeavour to repair your item . If it is beyond repair and it is our fault it will be replaced - for free.

You may have spent many hours cooking and seasoning your pan so we will try and send it back to you in good condition.

We want to make sure you’re happy, but normal wear and tear, or things like leaving it out in a field for a year in the rain or being left in the sink over night after a boozy dinner party are unfortunately not covered by our guarantee.

Seconds and samples are NOT covered by our guarantee and cannot be returned unless by permission of the company.

We will try our best to help and if you have any questions please get in touch .